Senior ServiceNow CMDB Engineer — Hybrid DC, Secret or Higher Clearance

Lightfeather Io Llc; Washington, Northern (District of Columbia, KY); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, and to work directly with stakeholders to translate business needs into scalable technical solutions. The ideal candidate is a strong, well-rounded ServiceNow developer who thrives in a fast-paced, client-facing setting.

Major responsibilities include designing, configuring, developing, and implementing baseline and custom

Qualifications

• Active Secret or higher clearance.
• 5+ years of hands-on experience developing and configuring on the ServiceNow platform.
• Experience implementing or maturing a CMDB, including Discovery and data reconciliation.
• Experience building Service Catalog items, workflows, and integrations.
• ServiceNow CAD certification.
• Experience working on project teams that leverage Agile/Scrum.
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title.

Responsibilities

• Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows.
• Implement the CMDB, including CI class and data model design aligned to the CSDM, Discovery configuration, and reconciliation rules.
• Establish and maintain CMDB health, data quality, and governance practices.
• Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations.
• Support ongoing improvements and optimization of core ITSM modules (Incident, Problem, Change, Request, Knowledge Management).
• Design and implement integrations with third-party systems using REST/SOAP web services and IntegrationHub.
• Participate in client calls and technical design discussions translating business requirements into actionable solutions.
• Execute unit, integration, and regression testing to ensure high-quality deployments.
• Maintain update sets, release documentation, and technical design records.
• Identify risks, dependencies, and design gaps early in the development lifecycle.

Skills

ServiceNow development

Agile/Scrum

Communication skills

Education

ServiceNow CAD certification

Tools

REST/SOAP APIs

IntegrationHub

Discovery

Job description

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, and to work directly with stakeholders to translate business needs into scalable technical solutions. The ideal candidate is a strong, well-rounded ServiceNow developer who thrives in a fast-paced, client-facing setting.

Major responsibilities include designing, configuring, developing, and implementing baseline and custom