Senior ServiceNow CMDB Engineer for Federal Programs

Lightfeather Io Llc; Washington, Northern (District of Columbia, KY); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom apps. You will work directly with stakeholders to translate business needs into scalable technical solutions in a fast-paced, client-facing environment.

This hybrid Washington, DC role requires a Top Secret clearance, U.S. citizenship, and a track record of delivering configurations, workflows, and integrations.

Qualifications

• 5+ years hands-on experience developing and configuring on the ServiceNow platform.
• Experience implementing or maturing a CMDB, including Discovery and data reconciliation.
• Experience building Service Catalog items, workflows, and integrations.
• ServiceNow Certified Application Developer (CAD).
• Experience working on project teams that leverage Agile/Scrum.
• Strong communication with business and technical stakeholders.

Responsibilities

• Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows.
• Implement the CMDB, including CI class and data model design aligned to the CSDM, Discovery configuration, and reconciliation rules.
• Maintain CMDB health, data quality, and governance practices.
• Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations.
• Support improvements and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge).
• Design and implement integrations with REST/SOAP services and IntegrationHub.
• Participate in client calls and design discussions, translating requirements into actionable solutions.
• Execute unit, integration, and regression tests to ensure high-quality deployments.
• Maintain update sets, release docs, and technical design records.
• Identify risks, dependencies, and design gaps early in development.

Skills

ServiceNow

CAD

CMDB

Discovery

Agile/Scrum

Service Catalog

Workflows

Integrations

Communication

Job description

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom apps. You will work directly with stakeholders to translate business needs into scalable technical solutions in a fast-paced, client-facing environment.

This hybrid Washington, DC role requires a Top Secret clearance, U.S. citizenship, and a track record of delivering configurations, workflows, and integrations.