Senior ServiceNow CMDB Engineer – Top Secret Clearance

LightFeather; Alexandria (VA); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications for a federal program. The role involves collaborating with stakeholders to translate business needs into scalable technical solutions.

Responsibilities include CMDB/Discovery design, catalog item creation, integration work, and rigorous testing to ensure high-quality deployments. A Top Secret clearance and U.S.

Qualifications

• Active Secret or higher clearance is required for federal contract roles.
• 5+ years of hands-on ServiceNow development experience.
• Experience implementing or maturing a CMDB including Discovery and data reconciliation.
• Strong server-side and client-side JavaScript, Glide APIs, Business Rules, Script Includes.
• Experience building Service Catalog items, workflows, and integrations.
• ServiceNow CAD certification must.
• Experience working on Agile/Scrum teams.
• Strong communication with technical and business stakeholders.

Responsibilities

• Design, develop, test, and deploy ServiceNow configurations, custom apps, and automated workflows.
• Implement CMDB and Discovery, with data model design aligned to CSDM and reconciliation rules.
• Maintain CMDB health, data quality, and governance practices.
• Build advanced Service Catalog items and UI policies, including Flow Designer automations.
• Support ITSM processes (Incident, Problem, Change, Request, Knowledge).
• Design and implement REST/SOAP integrations and IntegrationHub connections.
• Participate in client calls and translate requirements into technical solutions.
• Execute unit/integration/regression testing for zero-defect deployments.
• Maintain update sets, release docs, and technical designs.
• Identify risks and gaps early in the lifecycle.

Skills

ServiceNow

Scripting (JavaScript)

CMDB/Discovery

Service Catalog

Agile/Scrum

CAD Certification

Communication

Education

ServiceNow CAD Certification

ServiceNow CIS Certification

Tools

REST / SOAP

IntegrationHub

Flow Designer

Job description

LightFeather is seeking a ServiceNow Developer to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications for a federal program. The role involves collaborating with stakeholders to translate business needs into scalable technical solutions.

Responsibilities include CMDB/Discovery design, catalog item creation, integration work, and rigorous testing to ensure high-quality deployments. A Top Secret clearance and U.S.