Senior ServiceNow CMDB Engineer – Hybrid DC

Lightfeather Io Llc; Washington (District of Columbia); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather IO LLC seeks a skilled ServiceNow Developer to design, build, and optimize ServiceNow solutions across CMDB, ITSM, and Service Catalog. You will work with stakeholders to translate business needs into scalable technical solutions, designing and implementing both baseline and custom apps with a focus on platform stability.

The role emphasizes CMDB health, governance, and integrations using REST/SOAP and IntegrationHub, with a mix of client-facing design discussions and rigorous

Qualifications

• Active Secret or higher clearance is required.
• 5+ years hands-on ServiceNow development and configuration.
• Experience implementing or maturing a CMDB with Discovery and reconciliation.
• Experience building Service Catalog items, workflows, and integrations.
• ServiceNow CAD certification is required.

Responsibilities

• Design, configure, develop, and implement ServiceNow configurations and custom apps.
• Implement CMDB with CI data model design, Discovery, and reconciliation rules.
• Maintain CMDB health, data quality, and governance practices.
• Develop advanced Service Catalog items with scripts, UI policies, and automations.
• Support ITSM modules (Incident, Problem, Change, Request, Knowledge).
• Design and implement REST/SOAP integrations and IntegrationHub.
• Engage in client calls and translate requirements into technical solutions.
• Perform tests and maintain update sets and release docs.
• Identify risks and gaps early in the development lifecycle.

Skills

ServiceNow development

CMDB/Discovery experience

Service Catalog workflows

Agile/Scrum

Communication skills

Tools

CAD (ServiceNow)

Job description

LightFeather IO LLC seeks a skilled ServiceNow Developer to design, build, and optimize ServiceNow solutions across CMDB, ITSM, and Service Catalog. You will work with stakeholders to translate business needs into scalable technical solutions, designing and implementing both baseline and custom apps with a focus on platform stability.

The role emphasizes CMDB health, governance, and integrations using REST/SOAP and IntegrationHub, with a mix of client-facing design discussions and rigorous