Senior ServiceNow CMDB Engineer — Hybrid (Secret)

LightFeather; Alexandria (VA); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather is seeking a ServiceNow Developer to support a growing federal program. The role offers the opportunity to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, working directly with stakeholders to translate business needs into scalable technical solutions.

The ideal candidate has 5+ years of hands-on ServiceNow experience, including CMDB and data reconciliation, scripting expertise, and CAD certification.

Qualifications

• 5+ years hands-on experience developing and configuring on the ServiceNow platform.
• Experience implementing or maturing a CMDB, including Discovery and data reconciliation.
• Strong scripting ability (server-side and client-side JavaScript, Glide APIs, Business Rules, Script Includes).
• Experience building Service Catalog items, workflows, and integrations.
• ServiceNow CAD certification and Agile/Scrum experience.

Responsibilities

• Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows.
• Implement the CMDB, including CI class and data model design aligned to the CSDM, Discovery configuration, and reconciliation rules.
• Establish and maintain CMDB health, data quality, and governance practices.
• Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations.
• Support ongoing improvements and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge).
• Design and implement integrations with third-party systems using REST/SOAP web services and IntegrationHub.
• Participate in client calls and technical design discussions translating business requirements into actionable solutions.
• Execute unit, integration, and regression testing for high-quality deployments.
• Maintain update sets, release documentation, and technical design records.
• Identify risks, dependencies, and design gaps early in development.

Skills

ServiceNow development

Scripting (JavaScript)

CAD certification

CMDB/Discovery

Agile/Scrum

Tools

ServiceNow

Job description

LightFeather is seeking a ServiceNow Developer to support a growing federal program. The role offers the opportunity to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, working directly with stakeholders to translate business needs into scalable technical solutions.

The ideal candidate has 5+ years of hands-on ServiceNow experience, including CMDB and data reconciliation, scripting expertise, and CAD certification.