Senior ServiceNow CMDB Architect (Hybrid/Remote)

TheCorporate; Oakland (CA); Hybrid; USD 120,000 - 160,000; Part time

Job summary

TheCorporate is seeking a Senior ServiceNow CMDB Administrator to lead governance, data quality, and lifecycle management of the CMDB. You will partner with infrastructure, cloud, application, asset, and IT service management to improve CMDB maturity and service visibility through CSDM alignment.

The role focuses on CMDB governance, data cleansing, and establishing standards, with hands-on work in CMDB data modeling, IRE, and discovery integrations.

Qualifications

• 5+ years of hands-on ServiceNow experience.
• 3+ years of CMDB administration in a large enterprise.
• Experience implementing and supporting CSDM.
• Strong expertise with CI Class Manager, IRE, CMDB data model, CI relationships, and CMDB health.
• Experience developing and enforcing CMDB governance and data quality initiatives.
• Knowledge of ServiceNow Discovery and ITOM concepts.

Responsibilities

• Administer, maintain, and optimize the ServiceNow CMDB platform.
• Establish governance standards, policies, and procedures for CMDB data quality.
• Collaborate with CI owners to ensure accountability for CMDB data quality.
• Define CI lifecycle processes including creation, maintenance, verification, and retirement.
• Lead CMDB maturity initiatives and drive continuous process improvement.
• Lead CSDM implementation, service modeling, and alignment with best practices.
• Support CI class hierarchies, inheritance, and governance.
• Configure and maintain IRE rules; resolve duplicates and reconciliation issues.
• Support discovery, service mapping, and integration onboarding.
• Monitor CMDB health, run remediation, and increase data accuracy.

Skills

ServiceNow CMDB

CSDM

IRE

CI Class Manager

Data governance

Discovery

ITIL CM

Stakeholder collaboration

Communication

Job description

TheCorporate is seeking a Senior ServiceNow CMDB Administrator to lead governance, data quality, and lifecycle management of the CMDB. You will partner with infrastructure, cloud, application, asset, and IT service management to improve CMDB maturity and service visibility through CSDM alignment.

The role focuses on CMDB governance, data cleansing, and establishing standards, with hands-on work in CMDB data modeling, IRE, and discovery integrations.