Senior ServiceNow Business Analyst — Remote (Secret)

Guidehouse

Northern (KY)

Hybrid

USD 92,000 - 153,000

Full time

5 days ago
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Benefits offered by this job

Medical & Dental Insurance
401(k) Retirement Plan
Paid Holidays
Tuition Reimbursement
Mobility Stipend

Job summary

Guidehouse is seeking a Sr. ServiceNow Business Analyst to lead ServiceNow projects remotely in the US. You will work with clients to identify and translate requirements, design and implement ServiceNow applications, and support testing and training across the project lifecycle.

The ideal candidate has at least 3 years of ServiceNow experience, knowledge of GRC, SPM, ITSM, and App Engine, and a federal Secret clearance. Strong communication and Agile skills are required.

Qualifications

  • Minimum of 3 years of ServiceNow or similar technology implementation experience.
  • Bachelor's degree or equivalent experience.
  • Experience with Software Development Lifecycle methodologies, deliverables, and controls.
  • Knowledge of ServiceNow modules such as GRC, SPM, and ITSM, plus App Engine and Scoped Apps.
  • Experience in an Agile environment.

Responsibilities

  • Lead ServiceNow projects and translate requirements into solutions.
  • Collaborate with development teams to design, implement, and administer ServiceNow.
  • Capture current state processes and design future state processes.
  • Engage stakeholders throughout all project phases and support testing and training.
  • Create design documents, process maps, and communications.
  • Document ServiceNow solutions.

Skills

ServiceNow
GRC
ITSM
SPM
App Engine
Scoped Apps
Agile
SCRUM
SAFe
UAT

Education

Bachelor's degree or equivalent experience

Tools

Power Apps
Power Automate
SharePoint
UiPath
Databricks
Power BI
Tableau

Job description

Guidehouse is seeking a Sr. ServiceNow Business Analyst to lead ServiceNow projects remotely in the US. You will work with clients to identify and translate requirements, design and implement ServiceNow applications, and support testing and training across the project lifecycle.

The ideal candidate has at least 3 years of ServiceNow experience, knowledge of GRC, SPM, ITSM, and App Engine, and a federal Secret clearance. Strong communication and Agile skills are required.

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