Remote ServiceNow Training Lead for Client Projects

Guidehouse; Northern (KY); Hybrid; USD 92,000 - 153,000; Full time

Job summary

Guidehouse is seeking a ServiceNow Training Specialist to lead enterprise ServiceNow initiatives remotely in the US. The role requires translating complex business needs into scalable ServiceNow solutions, partnering with development teams, and maintaining ongoing stakeholder engagement throughout project lifecycles.

The ideal candidate has a federal/DoD security clearance, 5+ years of experience, and strong communication skills to support testing and training activities across diverse clients.

Qualifications

• Must have active DoD/US SECRET security clearance or ability to obtain one.
• Bachelor's degree or equivalent experience.
• Experience with SDLC methodologies, deliverables, and controls.

Responsibilities

• Lead ServiceNow projects with clients and users to identify requirements.
• Collaborate with development teams to design, develop, implement and administer ServiceNow applications.
• Translate business requirements into technical designs using ServiceNow.
• Engage stakeholders to capture current and future state processes and pain points.

Skills

ServiceNow

GRC

ITSM

SPM

Agile

UAT

Training

Communication

Security clearance

Education

Bachelor's degree or equivalent

Tools

App Engine

Scoped Apps

Job description

Guidehouse is seeking a ServiceNow Training Specialist to lead enterprise ServiceNow initiatives remotely in the US. The role requires translating complex business needs into scalable ServiceNow solutions, partnering with development teams, and maintaining ongoing stakeholder engagement throughout project lifecycles.

The ideal candidate has a federal/DoD security clearance, 5+ years of experience, and strong communication skills to support testing and training activities across diverse clients.