ServiceNow Training Lead (Secret Clearance)

Guidehouse

Washington (District of Columbia)

On-site

USD 92,000 - 153,000

Full time

4 days ago
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Benefits offered by this job

Medical Insurance
Dental & Vision Insurance
401(k) Retirement Plan
Parental Leave
Education Reimbursement

Job summary

Guidehouse is seeking a ServiceNow-focused consultant to lead engagements with federal clients, translating complex requirements into technical designs. You will collaborate with development teams to configure, implement, and administer ServiceNow solutions such as ITSM, GRC, and SPM, while maintaining strong stakeholder communication and project governance.

You will interact with users, facilitate UAT, contribute to design documents, and build functional work products while aligning with SDLC

Qualifications

  • Requires a Bachelor’s degree or equivalent experience.
  • Experience with SDLC methodologies, deliverables, and controls.
  • Experience with ServiceNow modules such as GRC, SPM, ITSM, App Engine and Scoped Apps.
  • Must possess and maintain a Federal or DoD SECRET security clearance.

Responsibilities

  • Lead ServiceNow projects, including client interactions to identify and translate requirements.
  • Collaborate with ServiceNow development teams to design, develop, implement, and administer applications.
  • Capture current state processes and design future state processes with stakeholders.
  • Provide training and documentation for ServiceNow solutions.

Skills

Stakeholder engagement
UAT facilitation
Technical communication
Agile collaboration

Education

Bachelor's degree or equivalent experience

Tools

GRC
SPM
ITSM
App Engine
Scoped Apps

Job description

Guidehouse is seeking a ServiceNow-focused consultant to lead engagements with federal clients, translating complex requirements into technical designs. You will collaborate with development teams to configure, implement, and administer ServiceNow solutions such as ITSM, GRC, and SPM, while maintaining strong stakeholder communication and project governance.

You will interact with users, facilitate UAT, contribute to design documents, and build functional work products while aligning with SDLC

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