Senior ServiceNow Business Analyst for Federal Programs

Accenture Federal Services; Springfield (VA); On-site; USD 111,300 - 160,100; Full time

Job summary

An established industry player is seeking a ServiceNow Senior Business Analyst to enhance government operations through innovative solutions. In this dynamic role, you will analyze and design business processes while collaborating with stakeholders to gather requirements and develop user stories. Your expertise in ServiceNow will be crucial in facilitating process redesign and ensuring quality management. This position offers the opportunity to work in a supportive and inclusive environment, where your contributions will directly impact the effectiveness of government missions. If you're passionate about technology and making a difference, this is the perfect opportunity for you.

Qualifications

• 3+ years of experience with ServiceNow and business process analysis.
• Strong documentation skills for requirements and design specifications.

Responsibilities

• Analyze and design business processes, gathering requirements and developing stories.
• Build relationships with stakeholders to ensure solution adoption.

Skills

ServiceNow

Business Process Analysis

Stakeholder Management

Documentation Skills

Education

Bachelor's Degree

Tools

ServiceNow

Agile Methodologies

Job description

An established industry player is seeking a ServiceNow Senior Business Analyst to enhance government operations through innovative solutions. In this dynamic role, you will analyze and design business processes while collaborating with stakeholders to gather requirements and develop user stories. Your expertise in ServiceNow will be crucial in facilitating process redesign and ensuring quality management. This position offers the opportunity to work in a supportive and inclusive environment, where your contributions will directly impact the effectiveness of government missions. If you're passionate about technology and making a difference, this is the perfect opportunity for you.