Senior ServiceNow BA – Process Transformation Lead

Accenture Federal Services; Washington (District of Columbia); On-site; USD 108,400 - 203,400; Full time

Job summary

A leading technology firm is seeking a ServiceNow Senior Business Analyst to join their team in Washington D.C. You will analyze and improve business processes, ensuring effective communication with stakeholders. Ideal candidates have at least 3 years of experience in business analysis and a solid understanding of the ServiceNow platform. A TS/SCI clearance is required for this mid-senior level position. Competitive compensation is offered based on experience.

Qualifications

• 3 years of relevant experience in Business Analysis for system design or similar.
• 3 years of experience with the ServiceNow platform.
• Active TS/SCI clearance.

Responsibilities

• Analyze business processes by mapping and evaluating as-is process.
• Identify gaps and opportunities for improvement.
• Recommend process, quality, and performance measurement improvements.
• Assist with communicating changes to impacted teams.

Skills

Business Analysis

ServiceNow platform

Process Improvement

Stakeholder Communication

Job description

A leading technology firm is seeking a ServiceNow Senior Business Analyst to join their team in Washington D.C. You will analyze and improve business processes, ensuring effective communication with stakeholders. Ideal candidates have at least 3 years of experience in business analysis and a solid understanding of the ServiceNow platform. A TS/SCI clearance is required for this mid-senior level position. Competitive compensation is offered based on experience.