Remote Senior ServiceNow Business Analyst Lead

Jobgether; Pennsylvania; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flexible Spending Accounts

401(k) plan with company match

Opportunity for professional growth

Job summary

A leading recruitment service is seeking a Senior ServiceNow Business Analyst to work remotely. The ideal candidate will bridge business needs with technical solutions, ensuring successful implementation and adoption of ServiceNow applications. Responsibilities include requirements gathering, process mapping, and collaborating with development teams. Candidates should have a Bachelor's degree and 3–5 years of relevant experience, especially in ServiceNow SPM. The company offers competitive benefits and emphasizes work/life balance.

Qualifications

• 3–5+ years of business analysis experience, with a focus on ServiceNow implementations.
• Deep understanding of Strategic Portfolio Management concepts.
• Proven experience implementing ServiceNow SPM for enterprise clients.

Responsibilities

• Engage stakeholders to gather and prioritize requirements for ServiceNow.
• Translate needs into actionable user stories and acceptance criteria.
• Collaborate with developers to align requirements with configurations.

Skills

Strong analytical skills

Communication and stakeholder management

Problem-solving abilities

Requirements gathering

Process design in Agile environment

Education

Bachelor’s degree in Information Systems or related field

Tools

ServiceNow SPM suite

Agile methodologies

Waterfall methodologies

Job description

A leading recruitment service is seeking a Senior ServiceNow Business Analyst to work remotely. The ideal candidate will bridge business needs with technical solutions, ensuring successful implementation and adoption of ServiceNow applications. Responsibilities include requirements gathering, process mapping, and collaborating with development teams. Candidates should have a Bachelor's degree and 3–5 years of relevant experience, especially in ServiceNow SPM. The company offers competitive benefits and emphasizes work/life balance.