Senior ServiceNow Architect & SME - Platform Leader

Chenega Corporation; Springfield (VA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Chenega MIOS is seeking a seasoned ServiceNow Architect/SME in Springfield, VA to lead enterprise-level platform design and development. You will translate complex operational requirements into scalable digital workflows while guiding a team of developers and ensuring governance, cybersecurity, and enterprise standards are met.

The role collaborates with product owners, stakeholders, and engineering teams to deliver automated service capabilities, predictive analytics, and integrated workflows

Qualifications

• 8+ years of experience with ServiceNow Platform development
• 3+ years in ITSM development
• Active Top-Secret Clearance with ability to obtain SCI / CI poly

Responsabilités

• Lead hands-on development within the ServiceNow platform including client scripts, business rules, UI actions, UI policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event/alert rules.
• Design and implement integrations between ServiceNow and external enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.
• Coordinate with team working AI Initiatives to support predictive operations, automated incident/case response, and intelligent service management.
• Collaborate with platform architects and engineering teams to integrate machine learning services, analytics platforms, and intelligent decision engines into ServiceNow workflows.
• Develop solutions that leverage ServiceNow features and automation capabilities to enhance operational awareness, reduce manual intervention, and improve service delivery efficiency.

Connaissances

ServiceNow Platform

Team Leadership

Agile Practices

ServiceNow Development

Formation

Bachelor's degree

Outils

REST APIs

Description du poste

Chenega MIOS is seeking a seasoned ServiceNow Architect/SME in Springfield, VA to lead enterprise-level platform design and development. You will translate complex operational requirements into scalable digital workflows while guiding a team of developers and ensuring governance, cybersecurity, and enterprise standards are met.

The role collaborates with product owners, stakeholders, and engineering teams to deliver automated service capabilities, predictive analytics, and integrated workflows