Senior ServiceNow Architect & Platform Lead

Insight Global; Chicago (IL); Presencial; USD 83.000 - 96.000; Jornada completa

Descripción de la vacante

Insight Global is seeking a Senior ServiceNow Developer / Architect for a top enterprise client onsite in Chicago, IL, Richmond, VA, or Albany NY. You will serve as a senior technical lead and platform architect, owning design, development, governance, and technical direction of enterprise ServiceNow solutions.

The role combines hands-on development with architectural oversight across ITSM, CMDB, HAM, SAM, integrations, and automation, mentoring developers and guiding modernization initiatives.

Formación

• 7+ years of hands-on ServiceNow development and platform engineering experience.
• Experience leading complex ServiceNow implementations and architecture decisions.
• Strong knowledge of ServiceNow data models, ACLs, platform security, and scoped applications.
• Strong ServiceNow ITSM experience.
• Hands-on experience with CMDB, HAM, and SAM.
• Flow Designer and Integration Hub experience.
• REST/SOAP API development and enterprise integration experience.
• Knowledge of MID Server concepts and platform automation.
• Bachelor's degree in IT or related field, or equivalent professional experience.

Responsabilidades

• Serve as the senior technical lead and architect for enterprise ServiceNow solutions.
• Design, develop, and govern scalable solutions across ITSM, CMDB, HAM, SAM, integrations, and automation.
• Establish and maintain ServiceNow architecture and technical standards.
• Remain hands-on with platform development, configuration, scripting, and integrations.
• Lead architecture decisions for complex ServiceNow implementations.
• Drive platform modernization and future ServiceNow expansion initiatives.
• Build and support REST/SOAP integrations and Integration Hub solutions.
• Oversee platform security, ACLs, scoped applications, and data-model design.
• Support platform upgrades, release controls, troubleshooting, and automation.
• Mentor developers and provide technical leadership across delivery initiatives.
• Partner with stakeholders to influence the ServiceNow technical roadmap and platform governance.

Conocimientos

ServiceNow development

Platform engineering

ITSM

CMDB

HAM

SAM

Integrations

Automation

REST/SOAP APIs

Integration Hub

MID Server

Data modeling

Educación

Bachelor's degree in IT or related field

Herramientas

ServiceNow

Flow Designer

Integration Hub

MID Server

REST/SOAP API development

Descripción del empleo

Insight Global is seeking a Senior ServiceNow Developer / Architect for a top enterprise client onsite in Chicago, IL, Richmond, VA, or Albany NY. You will serve as a senior technical lead and platform architect, owning design, development, governance, and technical direction of enterprise ServiceNow solutions.

The role combines hands-on development with architectural oversight across ITSM, CMDB, HAM, SAM, integrations, and automation, mentoring developers and guiding modernization initiatives.