Senior ServiceNow Architect: Modernization & AI Lead

Talentify

Alexandria (VA)

On-site

USD 140,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Medical benefits

401(k) match

PTO accrual

Professional development reimbursement

Certification programs

Job summary

DirectViz Solutions is seeking a highly skilled ServiceNow Architect to lead architecture, design, and modernization efforts for the ServiceNow platform. You will drive technical strategy, governance, and integration efforts across ITSM, CSM, HRSD, and ITOM domains, aligning with enterprise standards and security practices.

The role emphasizes minimizing customization, accelerating delivery, and leveraging AI/automation features within ServiceNow.

Qualifications

8+ years of enterprise IT experience with significant ServiceNow design/implementation.
5+ years in ServiceNow architecture, development, or technical leadership.
Experience with CMDB, CSDM, ITSM and integrations.
Bachelor's Degree and strong communication skills are required.

Responsibilities

Define and maintain overall ServiceNow platform architecture and roadmap.
Provide architectural oversight across the full development lifecycle.
Review designs, data models, workflows, and integrations for quality and security.
Mentor developers and administrators; establish reusable components and patterns.
Lead agile delivery and prioritize reducing technical debt while ensuring security.