Public Trust-Ready ServiceNow Architect | AI & Modernization

DirectViz Solutions, LLC; Alexandria (VA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

401(k) match

Generous PTO accrual

Professional development reimbursement

Corporate-funded technology certs

Recognition programs

Job summary

DirectViz Solutions, LLC seeks an experienced ServiceNow Architect to lead architectural design, modernization, and integrations across the ServiceNow platform. The role focuses on scalable, secure, and upgradeable solutions aligned with leading practices, acting as a senior technical advisor to leadership, customers, and development teams.

Public trust clearance is required; candidates in the DC metro region are preferred.

Qualifications

• 8+ years enterprise IT experience with ServiceNow
• 5+ years hands-on ServiceNow architecture, development, or leadership
• Experience architecting large ServiceNow environments
• Bachelor's Degree required
• Strong knowledge of ITSM and enterprise service-management processes
• Experience with CMDB and CSDM architecture
• Experience with ServiceNow integrations and APIs
• Experience with security, governance, and enterprise data models

Responsibilities

• Define and maintain ServiceNow platform architecture and roadmap
• Establish standards, patterns, and guardrails
• Translate complex requirements into scalable ServiceNow solutions
• Ensure alignment with security, data, and infrastructure standards
• Provide architectural oversight across development lifecycle
• Mentor developers and administrators on complex challenges
• Balance speed with platform stability, security, and maintainability
• Lead integration design and data governance efforts

Skills

ServiceNow architecture

ITSM

CMDB/CSDM

Integration/API design

Security & compliance

AI & automation

Technical leadership

Agile delivery

Low-code/no-code

Education

Bachelor's Degree

Tools

IntegrationHub

MID Servers

REST/SOAP

Job description

DirectViz Solutions, LLC seeks an experienced ServiceNow Architect to lead architectural design, modernization, and integrations across the ServiceNow platform. The role focuses on scalable, secure, and upgradeable solutions aligned with leading practices, acting as a senior technical advisor to leadership, customers, and development teams.

Public trust clearance is required; candidates in the DC metro region are preferred.