Remote ServiceNow Architect — IT Modernization

lightfeatheriollc

United States

Remote

USD 150,000 - 170,000

Full time

3 days ago

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Benefits offered by this job

Fully remote

Job summary

lightfeatheriollc is seeking a senior ServiceNow Architect to design and guide IT modernization efforts across architecture, implementation, and integration. The role blends hands-on platform development with technical leadership, stakeholder collaboration, and accountability for security, reliability, and maintainability.

Responsibilities include shaping scalable ServiceNow architectures, translating business needs into technical specs, and mentoring teams.

Qualifications

Active Secret or higher security clearance.
US citizenship required by listing.
ServiceNow Certified System Administrator credential.
5+ years of architecture or similar experience.
Deep experience with ServiceNow integrations and troubleshooting.
Expertise in ITSM, ITOM, HRSD, Security Operations, Service Catalog, Reporting.

Responsibilities

Shape scalable ServiceNow architectures and lead technical planning and phased implementations.
Translate business and IT needs into technical specifications, platform configurations, and custom applications.
Extend platform capabilities using App Engine, Flow Designer, scripting, and integrations with external systems.
Improve workflows, manage data migrations, troubleshoot issues, and tune performance and upgrades.
Guide development quality through reviews, testing, deployment planning, documentation, and mentoring.
Apply security, data governance, and compliance requirements, while identifying further platform improvements.