Senior ServiceNow Architect — Federal, On-site Baltimore

Quantum Technologies. LLC

Baltimore (MD)

On-site

USD 150,000 - 230,000

Full time

2 days ago

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Job summary

Quantum Technologies. LLC seeks a highly experienced ServiceNow Solutions Architect & Technical Manager to lead enterprise-scale ServiceNow architecture, modernization, and hands-on technical leadership for complex federal implementations in Baltimore.

You will guide development teams, collaborate with government stakeholders, and leverage AI and automation to transform service delivery. The ideal candidate brings deep ServiceNow expertise, 5+ years as architect, and a proven ability to lead

Qualifications

Bachelor’s degree in a technical field or equivalent experience with 12 years of professional experience
10+ years of experience as a ServiceNow Developer
5+ years as a ServiceNow Solutions Architect
5+ years leading ServiceNow development teams
Must be able to obtain and maintain a Public Trust
ServiceNow CAD and CSA certifications plus at least 2 CIS certifications
Experience across ITSM, ITOM, ITBM, CSM, SecOps, GRC, HR modules

Responsibilities

Lead the ServiceNow Architecture development, enhancements, and implementations
Collaborate with customers and stakeholders to utilize ServiceNow for enterprise services including AI and automation
Build roadmaps and lead adoption of new technologies and services
Provide technical leadership to development teams as needed
Translate business needs into technical ServiceNow solutions ensuring alignment with requirements
Ensure governance, security, and compliance across ServiceNow configurations and customizations
Lead data migration, workflow automation, and portal development