Senior ServiceNow Architect — Remote, Federal & Enterprise

Norseman, INC; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote work within US

Medical, dental, and vision insurance

401(k) benefits

Job summary

Norseman Services is seeking an experienced ServiceNow Architect to support a growing portfolio of federal and commercial engagements. The role involves leading solution architecture, platform governance, and working directly with customers to design scalable, maintainable solutions aligned with long-term outcomes.

You will mentor delivery teams, guide data architecture decisions (APIs, integrations, CMDB, CSDM), and contribute to roadmaps and architecture reviews across ServiceNow products.

Qualifications

• Five+ years of ServiceNow architecture experience in digital transformation and platform strategy.
• Strong knowledge of ServiceNow architecture, governance, and delivery best practices.
• ArchX, CTA, or comparable ServiceNow architecture credentials.

Responsibilities

• Lead solution architecture and platform design discussions for ServiceNow implementations and transformations.
• Translate requirements into scalable designs, implementation approaches, and governance recommendations.
• Partner with customers, delivery leaders, developers, analysts, and platform owners to ensure architectural decisions support business goals and long-term platform health.
• Provide architectural guidance across ServiceNow products and capabilities.

Skills

ServiceNow arch

Platform governance

Solution design

Customer engagement

CMDB/CSDM

Job description

Norseman Services is seeking an experienced ServiceNow Architect to support a growing portfolio of federal and commercial engagements. The role involves leading solution architecture, platform governance, and working directly with customers to design scalable, maintainable solutions aligned with long-term outcomes.

You will mentor delivery teams, guide data architecture decisions (APIs, integrations, CMDB, CSDM), and contribute to roadmaps and architecture reviews across ServiceNow products.