Senior ServiceNow Architect

Robotics Technologies LLC; Lansing (MI); On-site; USD 180,000 - 230,000; Full time

Job summary

Robotics Technologies LLC is seeking a Senior ServiceNow Architect to lead enterprise-scale implementations in the US market. You will design scalable architectures across WSD, EAM, ITSM, CMDB, ITAM, and integrations, and drive modernization, upgrades, and best-practice adoption.

You will mentor developers and technical leads, run architecture reviews, and collaborate with enterprise architects and stakeholders to deliver robust, aligned solutions.

Qualifications

• Experience delivering ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM.
• Lead solution design workshops translating business requirements into technical architecture.
• Mentor developers and technical leads across ServiceNow engagements.

Responsibilities

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, stakeholders and delivery teams to ensure successful outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

Skills

ServiceNow architecture

ITSM

EAM (Enterprise Asset Management)

CMDB

ITAM

Integrations

Solution design

Leadership / mentoring

Tools

ServiceNow platform

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-4-EAD, Other

Roles and Responsibilities:

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including
• Space Management
• Reservation Management
• Workplace Visitor Management
• Workplace Case Management
• Employee Experience workflows
• Design and implement Enterprise Asset Management capabilities including:
• Preventive and corrective maintenance
• Work order management
• Inventory and spare parts management
• Vendor and contract integrations
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.