Senior ServiceNow Architect

Quantum Technologies. LLC; Lansing (MI); On-site; USD 140,000 - 190,000; Full time

Job summary

Quantum Technologies. LLC is seeking an experienced ServiceNow Architect to lead the design and delivery of scalable solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.

You will drive workshops, translate business requirements into architecture roadmaps, and govern Workplace Services and Enterprise Asset Management capabilities. The role involves defining data architecture, creating design documents, and mentoring teams to adopt best practices, with a focus on platform modernization

Responsibilities

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including Space Management.
• Reservation Management.
• Workplace Visitor Management.
• Workplace Case Management.
• Employee Experience workflows.
• Design and implement Enterprise Asset Management capabilities including: Preventive and corrective maintenance.
• Work order management.
• Inventory and spare parts management.
• Vendor and contract integrations.
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-4-EAD, Other

Roles and Responsibilities:

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including
• Space Management
• Reservation Management
• Workplace Visitor Management
• Workplace Case Management
• Employee Experience workflows
• Design and implement Enterprise Asset Management capabilities including:
• Preventive and corrective maintenance
• Work order management
• Inventory and spare parts management
• Vendor and contract integrations
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.