Senior ServiceNow Architect

Valiant Technologies LLC; Lansing (MI); On-site; USD 120,000 - 160,000; Full time

Job summary

Valiant Technologies LLC in Lansing, Michigan is seeking a Senior ServiceNow Architect to lead enterprise deployments across ITSM, EAM, CMDB, ITAM, and integrations. You will translate business requirements into scalable technical architectures and roadmaps that guide delivery teams.

You will mentor developers and conduct architecture reviews while driving platform modernization, governance, and best-practice adoption across the ServiceNow footprint.

Qualifications

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including Space Management, Reservation Management, Workplace Visitor Management, Workplace Case Management, and Employee Experience workflows.
• Define enterprise data architecture, integration strategy, and platform governance.

Responsibilities

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including Space Management, Reservation Management, Workplace Visitor Management, Workplace Case Management, and Employee Experience workflows.
• Design and implement Enterprise Asset Management capabilities including preventive and corrective maintenance, work order management, inventory and spare parts management, and vendor integrations.
• Create architecture diagrams, high-level and low-level designs, and technical design documents.
• Mentor developers, consultants, and technical leads; lead architecture reviews and platform health assessments.

Skills

ServiceNow architecture

Solution design

Mentoring

Tools

ServiceNow Platform

Architecture diagrams

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-4-EAD, Other

Roles and Responsibilities:

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including
• Space Management
• Reservation Management
• Workplace Visitor Management
• Workplace Case Management
• Employee Experience workflows
• Design and implement Enterprise Asset Management capabilities including:
• Preventive and corrective maintenance
• Work order management
• Inventory and spare parts management
• Vendor and contract integrations
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.