Senior ServiceNow Architect

Ethereum Technologies; Lansing (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Ethereum Technologies is seeking a Senior ServiceNow Architect to lead scalable platform initiatives across Workplace Services, ITSM, and ITOM. You will define architectures, drive upgrades, and govern integrations with enterprise systems, mentoring developers and collaborating with enterprise architects and stakeholders.

You will create high-level and low-level design documents, run architecture reviews, and ensure best practices are adopted.

Qualifications

• Architect scalable ServiceNow solutions across WSD, ITSM, EAM, CMDB, ITAM, and integrations.
• Lead solution design workshops translating business requirements into architecture.

Responsibilities

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead design workshops translating business requirements into technical architecture and roadmaps.
• Design and govern Workplace Services including Space, Reservation, Visitor, Case, and Employee Experience workflows.
• Design and implement Enterprise Asset Management: maintenance, work orders, inventory, vendor and contract integrations.
• Define data architecture, integration strategy, and platform governance; create HLD/LLD and architecture diagrams.
• Lead architecture reviews, code reviews, and platform health assessments; mentor developers and leads.

Skills

ServiceNow Architecture

Solution Design

Mentoring

Workshop Facilitation

Enterprise Data Architecture

Tools

ServiceNow

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-4-EAD, Other

Roles and Responsibilities:

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including
• Space Management
• Reservation Management
• Workplace Visitor Management
• Workplace Case Management
• Employee Experience workflows
• Design and implement Enterprise Asset Management capabilities including:
• Preventive and corrective maintenance
• Work order management
• Inventory and spare parts management
• Vendor and contract integrations
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.