Senior ServiceNow Analyst (Remote) - Agile Improvement

GeorgiaTEK Systems Inc.; United States; Remote; USD 110.000 - 160.000; Vollzeit

Zusammenfassung

GeorgiaTEK Systems Inc. is seeking a Senior ServiceNow Business Analyst to analyze needs and design integrated processes on the ServiceNow platform.

You will gather requirements, perform functional testing, collaborate with cross-functional teams in an agile environment, and translate business needs into technical specs. This remote role requires 5+ years in ServiceNow, CSA certification, and a focus on driving process improvements across projects.

Qualifikationen

• Experience in requirements gathering for agile projects.
• Strong understanding of ServiceNow architecture and capabilities.
• CSA certification required.

Aufgaben

• Analyze organizational needs and design tech-enabled processes on ServiceNow.
• Translate business requirements into functional specs for development teams.
• Collaborate with cross-functional teams in an agile environment and support UAT.
• Lead efforts to optimize processes and validate solutions with testing.

Kenntnisse

ServiceNow

Business analysis

Agile methodologies

Requirements gathering

Functional testing

Cross-functional collaboration

Ausbildung

Bachelor's degree

Tools

ServiceNow PSDS

ServiceNow CSM

Jobbeschreibung

GeorgiaTEK Systems Inc. is seeking a Senior ServiceNow Business Analyst to analyze needs and design integrated processes on the ServiceNow platform.

You will gather requirements, perform functional testing, collaborate with cross-functional teams in an agile environment, and translate business needs into technical specs. This remote role requires 5+ years in ServiceNow, CSA certification, and a focus on driving process improvements across projects.