Senior ServiceNow AI Platform Engineer (GenAI & LLM)

Arkhya Tech Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Arkhya Tech Inc. is seeking an senior ServiceNow AI specialist to lead GenAI initiatives, implement AI-powered workflows, and integrate external LLM services within enterprise environments. You will design, build, and govern AI-enabled solutions using Now Assist, Conversational AI, and Flow Designer.

The ideal candidate has 8+ years on the ServiceNow platform, hands-on experience with LLMs, RAG, AI agents, and strong REST/API integrations. Healthcare/security governance experience is a plus.

Qualifications

• 8+ years of ServiceNow platform experience.
• Hands-on experience with AI integrations and ServiceNow AI products.
• Expertise in GenAI use cases and enterprise-grade AI deployments.
• Strong Python and AI/ML framework knowledge.
• CSA/CAD or AI certifications are a plus.

Skills

ServiceNow platform experience

GenAI use cases

LLM

Prompt Engineering

RAG

AI Agents

ServiceNow workflows

Flow Designer

Integration Hub

REST APIs

Enterprise integrations

External LLM integration

AI governance

Security

Monitoring

Responsible AI

Python

AI/ML frameworks

CSA/CAD certifications

Job description

Arkhya Tech Inc. is seeking an senior ServiceNow AI specialist to lead GenAI initiatives, implement AI-powered workflows, and integrate external LLM services within enterprise environments. You will design, build, and govern AI-enabled solutions using Now Assist, Conversational AI, and Flow Designer.

The ideal candidate has 8+ years on the ServiceNow platform, hands-on experience with LLMs, RAG, AI agents, and strong REST/API integrations. Healthcare/security governance experience is a plus.