Senior ServiceNow AI DevOps Engineer - Remote

MCKESSON; United States; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive total rewards

Bonus potential

Long-term incentives

Job summary

McKesson is seeking a Senior ServiceNow AI Engineer to design, build, and deploy enterprise-scale ServiceNow and AI-powered solutions. You will develop intelligent workflows leveraging AI Agents, Now Assist, and Virtual Agent, while building and maintaining REST APIs and integrations.

The role emphasizes cloud-native, API-first engineering, and a strong stance on automation, CI/CD, and reliability. Remote/hybrid with periodic travel may be required, offering competitive rewards and growth

Qualifications

• 7+ years in software engineering or related fields.
• 4+ years hands-on ServiceNow development experience.
• Experience building enterprise apps with JavaScript, ServiceNow scripting, APIs, and integration technologies.
• Experience delivering AI-enabled automation, workflow, or intelligent platform solutions.
• Experience designing and supporting REST APIs, web services, and enterprise integrations.
• Experience in Agile software development environments.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline, or equivalent experience.

Responsibilities

• Design, build, and deploy enterprise-scale ServiceNow and AI-powered solutions.
• Develop intelligent workflows using AI Agents, Now Assist, Virtual Agent, and automation capabilities.
• Build and maintain REST APIs, integrations, and reusable platform services.
• Translate solution designs into secure, scalable, production-ready implementations.
• Drive cloud-native, API-first, and automation-centered engineering practices.
• Support CI/CD pipelines, testing automation, platform reliability, and operational excellence.
• Troubleshoot complex technical issues and implement long-term fixes.
• Mentor engineers and help shape engineering standards and innovation efforts.

Skills

JavaScript

ServiceNow scripting

APIs integration

AI-enabled automation

Agile development

REST APIs

Education

Bachelor's degree in CS/Engineering/IT

Tools

ServiceNow

CI/CD pipelines

Job description

McKesson is seeking a Senior ServiceNow AI Engineer to design, build, and deploy enterprise-scale ServiceNow and AI-powered solutions. You will develop intelligent workflows leveraging AI Agents, Now Assist, and Virtual Agent, while building and maintaining REST APIs and integrations.

The role emphasizes cloud-native, API-first engineering, and a strong stance on automation, CI/CD, and reliability. Remote/hybrid with periodic travel may be required, offering competitive rewards and growth