Senior Serviceability Design Engineer - Parts & Diagnostics

Jobtailor; Missouri; On-site; USD 95,000 - 130,000; Full time

Job summary

Jobtailor in Missouri is seeking a Serviceability Engineer to represent advanced serviceability and remanufacturability during the Design Development Process. You will participate in Product Engineering meetings and help address service issues.

You will manage GM Defense deliverables such as Service Parts, Technical Manuals, Maintenance Allocation Charts, repair parts, and diagnostic software, while providing technical direction and cross-functional support.

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years of professional experience in related fields.
• Experience in Serviceability Engineering, Field Service, or Product Support.
• Ability to read engineering schematics.
• Eligibility for Secret U.S. Security Clearance and ITAR compliance.

Responsibilities

• Represent advanced serviceability and remanufacturability during the Design Development Process
• Participate in Product Engineering meetings and peer reviews to identify, address, or escalate service issues
• Manage GM Defense deliverables including Service Parts, Technical Manuals, Maintenance Allocation Charts, Repair Parts & Special Tools, diagnostic software, service programming, pre-delivery inspection forms, and customer service information
• Lead identification of service parts and development of the Service Parts Bill of Materials
• Support development and validation of service special tools and procedures
• Provide support for emerging and quality issues
• Provide technical support to program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field Support, and suppliers
• Implement cost reductions and math improvements across department programs
• Provide technical direction to support personnel
• Communicate information to and from internal and external customer organizations
• Stay current with new technology and driven practices
• Perform special assignments as requested

Skills

Serviceability Engineering

Technical Support

Diagnostic Software

Common Access Card (CAC)

Secret U.S. Security Clearance

Analytical Skills

Autonomous Decision-Making

Workload Management

Communication Skills

Education

Bachelor's Degree

Tools

Service Parts Bill of Materials

Engineering Schematics Reading

Data-Driven Problem Solving

Field Service Experience

Technical Manual Development

Maintenance Allocation Charts

Service Programming

Pre-Delivery Inspection Forms

Emerging Quality Issues Support

Service Special Tools Development

Job description

Jobtailor in Missouri is seeking a Serviceability Engineer to represent advanced serviceability and remanufacturability during the Design Development Process. You will participate in Product Engineering meetings and help address service issues.

You will manage GM Defense deliverables such as Service Parts, Technical Manuals, Maintenance Allocation Charts, repair parts, and diagnostic software, while providing technical direction and cross-functional support.