Quality Systems Engineer - Software & Vehicle Diagnostics

Jobtailor; Dearborn (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in Dearborn, MO is seeking a Quality Engineer to own and improve core quality metrics, including R/1000, CPU, CPR, and end-to-end performance. You will lead a unified quality agenda across claims, data, service turnaround, dealer service handling, connected vehicle data, and warranty spend.

You will present findings, drive root-cause analysis, assemble cross-functional support, use coding and vehicle data to diagnose issues, and implement process improvements to reduce manual work and

Qualifications

• Bachelor's degree in engineering or related field; 2+ years in related work
• 2+ years with coding languages (C, C++, Python) and software analysis/testing
• Experience with CAN bus tech and diagnostic tools; defect tracking systems
• Experience with engineering tools, databases, and defect tracking (JIRA, IVS, VADR)
• Experience with service tools and workshop manuals; strong quality methodologies including 8D, Fishbone, and root cause analysis
• Proven ability to collaborate with upper management and peers in cross-functional teams
• Legally authorized to work in the United States; visa sponsorship not available
• Master's degree and Six Sigma knowledge (Green/Black Belt) preferred

Responsibilities

• Own and improve core quality metrics including R/1000, CPU, CPR, and end-to-end performance
• Lead a unified quality agenda by consolidating issues from customer claims, DTC data, service turnaround speed, dealer special service handling, connected vehicle data, and warranty spend
• Represent the quality function at internal and cross-team quality forums
• Present findings, status, and recommendations
• Conduct root-cause and Pareto analysis for 12V battery, starter, and alternator failures across populations
• Drive timely resolution of priority quality items
• Assemble cross-functional support and engage SMEs to resolve customer issues
• Use coding and connected vehicle data to investigate and solve root causes
• Identify and implement process improvements to reduce manual effort and streamline escalation

Skills

Root Cause Analysis

Software Analysis/Testing

Quality Methodologies

C

C++

Python

CAN Bus Technology

Defect Tracking Systems

Diagnostic Engineering Tool

8D Methodology

Team Collaboration

Presentation Skills

Problem Solving

Cross-Functional Leadership

Education

Bachelor's degree in Electrical Engineering, Software Engineering, Computer Engineering, Mechanical Engineering, Chemical Engineering or similar

Master's degree in a relevant engineering discipline (preferred)

Tools

JIRA

IVS

VADR

FDRS

PTS

Workshop Manuals

Job description

Jobtailor in Dearborn, MO is seeking a Quality Engineer to own and improve core quality metrics, including R/1000, CPU, CPR, and end-to-end performance. You will lead a unified quality agenda across claims, data, service turnaround, dealer service handling, connected vehicle data, and warranty spend.

You will present findings, drive root-cause analysis, assemble cross-functional support, use coding and vehicle data to diagnose issues, and implement process improvements to reduce manual work and