Senior Service & Warehouse Operations Lead

KAAST Machine Tools

Clifton Heights (Delaware County)

On-site

USD 85,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

KAAST Machine Tools Inc. is seeking an Operations Manager (Senior Service & Warehouse Manager) to lead our service and warehouse operations in Aldan, PA. This hands-on role drives efficiency, safety, and customer satisfaction across multiple teams.

You will oversee daily operations, manage technicians and staff, coordinate field service and logistics, and develop SOPs to improve performance. Strong leadership, industrial machinery knowledge, and ERP experience are highly valued.

Qualifications

5+ years in operations, warehouse, or service management in industrial machinery or machine tools.
Proven leadership experience managing service and/or warehouse teams.
Knowledge of machine tools, CNC equipment, or industrial manufacturing equipment is a plus.

Responsibilities

Oversee daily warehouse operations including inventory control, shipping, receiving, and logistics.
Lead and supervise service technicians and warehouse staff for productivity and quality.
Coordinate machine tool service scheduling, field service dispatching, and customer support operations.
Develop and implement procedures, SOPs, and best practices to improve efficiency.
Monitor KPIs and report performance to senior leadership.
Manage parts inventory, procurement, and vendor relationships for service and warehouse needs.
Ensure compliance with safety regulations, OSHA standards, and company policies.
Collaborate with sales, engineering, and customer service to support business goals.