Senior Service & Warehouse Leader — Drive Fast-Paced Ops

KAAST Machine Tools

Clifton Heights (Delaware County)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Job summary

KAAST Machine Tools Inc. is seeking a driven Senior Service & Warehouse Manager to lead our Aldan, PA operations. This hands-on role oversees service and warehouse logistics, requiring strong leadership in a fast-paced industrial setting.

You will manage field technicians, warehouse workflows, and collaborate with sales, logistics, and technical teams to deliver exceptional customer service while driving efficiency and KPI-driven improvements.

Qualifications

5+ years of experience in warehouse management, service operations, or related manufacturing role.
Proven leadership experience managing cross-functional teams in a fast-paced environment.
Strong knowledge of inventory management systems, ERP software, and logistics processes.

Responsibilities

Manage and coordinate the service department, including scheduling field technicians and in-house repair workflows.
Oversee daily warehouse operations including receiving, inventory management, shipping, and order fulfillment.
Ensure timely and accurate processing of machine tool parts, equipment, and service orders.
Develop and enforce SOPs for warehouse and service operations.
Monitor KPIs and operational metrics to drive continuous improvement initiatives.
Supervise, train, and mentor warehouse and service staff to maintain high performance standards.
Coordinate with sales, logistics, and technical teams to ensure seamless customer service delivery.
Manage vendor relationships, parts procurement, and inventory control systems.