Service Technician - Machine Tool

KAAST Machine Tools, Inc.; Schiller Park (IL); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

KAAST Machine Tools, Inc. in Schiller Park, IL is seeking a hands-on Service Technician to join our Chicago warehouse team. This full-time, in-house role covers installation, testing, and on-site support for CNC and fabrication equipment, with occasional field travel.

You will uncrate and power up machines, demonstrate capabilities to customers, and document service activity. Travel is typically less than 30% to support installations and trade shows.

Qualifications

• Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc.)
• Industrial electrical (3-phase) knowledge and troubleshooting ability
• Mechanical aptitude and previous equipment repair/installation experience
• Strong problem-solving and customer service skills
• Clear, professional communication (phone, email, in person)
• Proficiency with Microsoft Office

Responsibilities

• Uncrate, power-up, and fully test new machine tools; prepare inspection reports
• Install, assemble, and repair chip-making and fabrication machinery
• Perform customer demonstrations and provide technical support
• Assist customers via phone and email with troubleshooting and problem resolution
• Prepare machines for shipping to end-users
• Complete accurate service documentation, inspection reports, and maintenance logs
• Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%)

Skills

Capital equipment / machine tools

Industrial electrical (3-phase)

Mechanical aptitude

Customer service

Communication skills

Microsoft Office

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

KAAST Machine Tools is a fast-growing machine tool and fabrication equipment manufacturer with one of the most extensive line-ups of new machinery in North America. Headquartered in the greater Philadelphia area, we are proud to support manufacturers nationwide with high-quality CNC and conventional chip-making equipment as well as a full range of fabricating equipment.

Our Chicago office, located in Schiller Park just 10 minutes from O'Hare International Airport, serves as a key hub for our service and showroom operations.

We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This is a full-time, in-house position based in our Chicago warehouse and showroom, with the exception of field travel for customer installations/service and major industry tradeshows. Travel typically accounts for less than 30% of the role.

Responsibilities

• Uncrate, power-up, and fully test new machine tools; prepare inspection reports
• Install, assemble, and repair chip-making and fabrication machinery
• Perform customer demonstrations and provide technical support
• Assist customers via phone and email with troubleshooting and problem resolution
• Prepare machines for shipping to end-users
• Complete accurate service documentation, inspection reports, and maintenance logs.
• Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%)

Qualifications & Experience

• Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc.
• Industrial electrical (3-phase) knowledge and troubleshooting ability
• Mechanical aptitude and previous equipment repair/installation experience
• Strong problem-solving and customer service skills
• Clear, professional communication (phone, email, in person)
• Proficiency with Microsoft Office

Why Join KAAST?

• Competitive pay based on skills and experience
• Opportunities to work on a wide variety of machine tools
• Supportive, team-oriented environment with growth potential
• Balanced role: primarily warehouse/showroom based
• Be part of one of the fastest-growing machine tool companies in the U.S.

Ability to Commute: Schiller Park, IL 60176 (Required)