Machine Tool Service Technician

KAAST MACHINE TOOLS INC; Aldan (Delaware County); On-site; USD 41,328 - 61,992; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

KAAST MACHINE TOOLS INC is hiring a Service Technician in Aldan, PA. This full-time role involves hands-on machine preparation, field service, and customer support in a dynamic environment. Responsibilities include assembling, testing machinery, conducting demos, and troubleshooting issues.

Candidates should have 2+ years of experience with capital equipment and strong electrical and mechanical skills. Competitive pay ranges from $30 to $45 per hour based on qualifications.

Qualifications

• 2+ years of experience working with capital equipment or machine tools.
• Solid understanding of industrial electrical systems and ability to read electrical schematics.
• Strong mechanical troubleshooting skills and problem-solving mindset.
• Excellent communication skills for professional support.
• Self-motivated and adaptable to different environments.

Responsibilities

• Uncrate, assemble, inspect, and test new machinery.
• Assist with on-site machine installations and startups.
• Troubleshoot mechanical and electrical issues remotely and on-site.
• Conduct live machine demonstrations for clients.
• Complete accurate service documentation and maintenance logs.

Skills

Hands-on experience with capital equipment

Understanding of industrial electrical systems

Mechanical troubleshooting skills

Excellent communication skills

Self-motivated

Job description

KAAST Machine Tools

KAAST Machine Tools is one of North America's fastest-growing suppliers of metalworking and fabrication equipment based in the greater Philadelphia area. Our extensive product lineup includes mills, lathes, saws, grinders, press brakes, shears, rolls, and plasma systems used by manufacturers throughout the US and Canada.

We are seeking a hands‑on Service Technician to join our team in Aldan, PA. This dynamic role combines shop‑based machine preparation and testing with showroom demonstrations, remote customer support, and field service work.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What'll You Do

• Machine Prep & Testing: Uncrate, assemble, inspect, and test new machinery to ensure flawless operation prior to customer delivery.
• Field Service & Installation: Assist with on‑site machine installations, startups, and critical field service visits.
• Technical Support: Troubleshoot mechanical and electrical issues remotely (phone/email) and on‑site.
• Showroom Demos: Conduct live machine demonstrations and operator walkthroughs for clients in our Philadelphia showroom.
• Documentation: Complete accurate service documentation, inspection reports, and maintenance logs.
• Collaboration: Work closely with customers, sales staff, and service personnel to guarantee successful machine handoffs.

Qualifications

• Experience: 2+ years of hands‑on experience working with capital equipment, machine tools, or fabrication machinery.
• Electrical Skills: Solid understanding of industrial electrical systems, including 3-phase power, and the ability to read electrical schematics.
• Mechanical Aptitude: Strong mechanical troubleshooting skills and a natural problem-solving mindset.
• Customer Facing: Excellent communication skills with the ability to provide professional support in person, via phone, and over email.
• Independence: Self‑motivated and comfortable pivoting between a shop environment and client‑facing field work.

Travel Requirements

This position is primarily based out of our Philadelphia showroom and warehouse. Travel typically ranges from 25–35% and includes:

• Customer installations and emergency service visits.
• Major industry trade shows (e.g., IMTS and FABTECH).
• On‑site support for large machinery deliveries.
• (Note: Travel requirements fluctuate naturally based on customer demand and seasonal growth).

Why Join KAAST?

• Career Growth: Join a rapidly expanding company with long-term advancement opportunities.
• Tech Variety: Work on a diverse, cutting-edge range of industrial machinery and technologies.
• Dynamic Workday: Enjoy a great mix of hands‑on shop work, customer interaction, and analytical problem‑solving.
• Industry Exposure: Build relationships with unique manufacturers across dozens of sectors.
• Strong Team Culture: Benefit from a supportive, collaborative environment where your skills are expanded and valued.

Position Details

• Type: Full-time, In-person
• Location: Aldan, PA (Conveniently located near Philadelphia International Airport)
• Compensation: $30.00 – $45.00 per hour (Base rate scaled to experience and qualifications)