Senior Service Technician

NextGen Security, LLC; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Full benefits package

Vacation

Job summary

NextGen Security, LLC seeks an experienced electronic security service technician in Houston. You will oversee field projects, program systems, activate and commission installations, and service high‑end security devices.

Ideal candidates have 5+ years with access control, IDS, and video systems, and can work independently while following local codes and safety standards. Some travel and after‑hours support are expected.

Qualifications

• Minimum 5 years of installing and maintaining enterprise‑level access control, IDS, and video management systems.
• Strong technical/electrical background with safety awareness in complex environments.
• Excellent problem‑solving and communication skills; able to work autonomously.
• Familiar with local electronic security codes and industry standards.
• Willingness to travel and respond to after‑hours service calls.

Responsibilities

• Oversee field projects, including programming, activation and commissioning.
• Install field devices and service high‑end integrated security systems.
• Travel as needed and respond to after‑hours service requests.
• Maintain strong safety practices, especially in chemical plant environments.
• Operate a company vehicle and coordinate with clients and team members.

Skills

Access control systems

Intrusion detection systems

Video management systems

Technical background

Problem solving

Communication skills

Independent work

Security codes & standards

Chemical plant safety

Vehicle operation

Tools

Software House certifications

Genetec certifications

ProWatch certifications

Lenel certifications

Genetec/OnSSI certifications

Milestone certifications

Senstar/Optellios certifications

FT certifications

Job description

About the Job

We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.

Responsibilities

This position will have multiple roles ranging from project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high‑end integrated security devices. Some travel may be required, along with after hours service calls.

Qualifications

Minimum of 5 years of experience with installing and maintaining:

• Enterprise‑level access control systems.
• Intrusion detection systems (IDS), both fiber and copper based.
• Enterprise‑level video management systems (IP‑based and analog).

Technical/electrical background.

Superior problem‑solving and communication skills.

Work independently with minimal supervision.

Familiarity with local electronic security codes and industry standards.

Understanding and ability to work safely in a chemical plant environment.

Ability to safely operate a company vehicle.

Preferred but Not Required

• Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.
• Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone.
• Intrusion Detection System Vendor Certifications in Senstar/Optellios and/or FT.
• Networking and IT knowledge.
• TWIC Cardholder.
• Experience in computer operating systems, network design and implementation.

Benefits

• Compensation based upon background and experience.
• Company vehicle.
• Full benefits package.
• Vacation.

EEO Statement

We are an equal opportunity employer and drug‑free workplace. Pre‑employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.