Security Alarm Engineer

Manatal; Phoenix (AZ); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Paying hourly rate: $40–$50

Medical, dental, and vision insurance

401(k) with company match

Paid vacation, sick time, and holidays

Transportation benefits

Employee training program

Job summary

Manatal is seeking an experienced field engineer to lead the engineering, programming, and commissioning of enterprise access control and video surveillance systems across multiple sites. You will work with LenelS2 OnGuard, Genetec Security Center/Synergis, and Software House CCURE 9000, configuring controllers, cameras, and networks.

Travel up to 50% including overnight assignments is required. Strong problem-solving skills, TCP/IP, cabling, and on-site testing are essential.

Qualifications

• 4+ years of hands-on low voltage experience, preferably in enterprise physical security.
• Demonstrated experience in engineering, programming, and commissioning enterprise security systems.
• Proven experience deploying both enterprise ACS and VMS platforms in large-scale or multi-site environments, including server and application configuration, integration, and troubleshooting.
• Strong knowledge of access control hardware, intelligent controllers, reader communications, relay logic, and electronic locks.
• Working knowledge of TCP/IP, addressing, VLANs, PoE, and network troubleshooting.
• Understanding of copper and fiber structured cabling, including termination, labeling, and testing standards.
• Experience using multimeters, network testers, and cable certification testers.
• Ability to solve complex field problems independently and explain technical issues clearly.
• Valid driver's license.
• Ability to travel up to 50%, work overtime, evenings, and weekends as needed, and participate in on-call support for 24/7 customer agreements.
• Ability to climb ladders and work on construction sites and in equipment environments for extended periods, with or without reasonable accommodation.

Responsibilities

• Engineer, program, configure, test, and commission enterprise access control and video surveillance systems, including LenelS2 OnGuard, Genetec Security Center and Synergis, and Software House CCURE 9000.
• Configure and troubleshoot intelligent controllers, panels, I/O modules, readers, and electronic locking hardware
• Set up and support IP cameras, recording servers, video management software, and network connectivity
• Diagnose complex issues involving network communications, power distribution, relay logic, wiring, and device performance
• Read construction drawings, wiring and network diagrams, specifications, and manufacturer documentation
• Perform functional testing, quality checks, and field inspections to confirm systems meet project requirements and applicable codes
• Document system configurations, programming changes, test results, and as-built conditions
• Support customer demonstrations, acceptance testing, operator training, and project turnover
• Coordinate with project teams, general contractors, subcontractors, and customer IT departments
• Mentor junior engineers and technicians, and support service teams on escalated technical issues

Skills

Field engineering

Low voltage systems

Project coordination

Troubleshooting

Tools

LenelS2 OnGuard

Genetec Security Center

Genetec Synergis

Software House CCURE 9000

Milestone XProtect

Feenics

Avigilon Alta Open

Avigilon Control Center

Brivo

Mercury hardware

Axis

Eagle Eye

Hanwha Vision

BICSI training

Job description

This hands-on field engineering role handles the engineering, programming, and commissioning of enterprise ACS, VMS, and supporting network infrastructure. We are looking for candidates with experience and manufacturer certifications on Lenel, Genetec, and Software House platforms. You will serve as a go-to technical resource for project managers, field supervisors, and technicians. Travel is up to 50%, including overnight and out-of-state assignments.

Key Responsibilities

• Engineer, program, configure, test, and commission enterprise access control and video surveillance systems, including LenelS2 OnGuard, Genetec Security Center and Synergis, and Software House CCURE 9000
• Configure and troubleshoot intelligent controllers, panels, I/O modules, readers, and electronic locking hardware
• Set up and support IP cameras, recording servers, video management software, and network connectivity
• Diagnose complex issues involving network communications, power distribution, relay logic, wiring, and device performance
• Read construction drawings, wiring and network diagrams, specifications, and manufacturer documentation
• Perform functional testing, quality checks, and field inspections to confirm systems meet project requirements and applicable codes
• Document system configurations, programming changes, test results, and as-built conditions
• Support customer demonstrations, acceptance testing, operator training, and project turnover
• Coordinate with project teams, general contractors, subcontractors, and customer IT departments
• Mentor junior engineers and technicians, and support service teams on escalated technical issues

Required Qualifications

• 4+ years of hands-on low voltage experience, preferably in enterprise physical security
• Demonstrated experience in engineering, programming, and commissioning enterprise security systems
• Proven experience deploying both enterprise ACS and VMS platforms in large-scale or multi-site environments, including server and application configuration, integration, and troubleshooting
• Strong knowledge of access control hardware, intelligent controllers, reader communications, relay logic, and electronic locks
• Working knowledge of TCP/IP, addressing, VLANs, PoE, and network troubleshooting
• Understanding of copper and fiber structured cabling, including termination, labeling, and testing standards
• Experience using multimeters, network testers, and cable certification testers
• Ability to solve complex field problems independently and explain technical issues clearly
• Valid driver's license
• Ability to travel up to 50%, work overtime, evenings, and weekends as needed, and participate in on-call support for 24/7 customer agreements
• Ability to climb ladders and work on construction sites and in equipment environments for extended periods, with or without reasonable accommodation

Strongly Preferred Certifications

• LenelS2 OnGuard
• Genetec Security Center and Synergis
• Software House CCURE 9000

Additional Preferred Qualifications

• Milestone XProtect certification
• Experience with Feenics, Avigilon Alta Open, Brivo, Mercury hardware, Avigilon Control Center, Avigilon Unity Video, Eagle Eye, Axis, or Hanwha Vision
• BICSI certification or training
• Experience in data centers, industrial facilities, distribution centers, or other enterprise environments

Benefits and Compensation

• Pay: $40 to $50 per hour, based on experience and certifications
• Medical (HSA and PPO), dental, and vision
• Life and disability insurance
• 401(k) with matching
• Paid vacation, sick time, and holidays
• Transportation benefits and employee training program

Why Work With Us

• Work on large-scale enterprise security projects across multiple sites
• Own the technical work from programming through commissioning and customer turnover
• Build your skills through technical training and manufacturer certification programs
• Help improve the testing procedures and quality standards used in the field