Senior Service Planner & Scheduler

Priority Dispatch Corp.; Meridian (MS); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Service Planner for the Meridian, MS area. The role focuses on administrative, planning, and coordination support for the service department, including service work scheduling, work order processing, quotes, parts ordering, and warranty administration.

The candidate will manage technician schedules, ensure timely communication with customers, and assist in reporting and quality adherence within DBS and standard company procedures.

Qualifications

• High school diploma or GED required.
• 3-5 years combined experience in parts counter sales and/or service planning.
• Knowledge of Caterpillar heavy equipment and diesel engines.
• Ability to read schematics, manuals, and bulletins.
• Proficient with DBS and Microsoft Office.

Skills

Customer service

Technical knowledge

MS Office

Reading schematics

Problem solving

Attention to detail

Communication

Education

High school diploma or GED

Tools

DBS (dealer management system)

Microsoft Office (Word, Excel, PowerPoint)

Job description

Priority Dispatch Corp. is seeking a Service Planner for the Meridian, MS area. The role focuses on administrative, planning, and coordination support for the service department, including service work scheduling, work order processing, quotes, parts ordering, and warranty administration.

The candidate will manage technician schedules, ensure timely communication with customers, and assist in reporting and quality adherence within DBS and standard company procedures.