Senior Service & Payments Operations Specialist

Bank of Montreal; Naperville (IL); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

Bank of Montreal in Naperville, IL seeks a staff member to support ACH Production operations, handling deposits, payments, and related service tasks. You will analyze data, prepare reports, and collaborate with stakeholders to meet SLAs.

Ideal candidates have 2–3 years of experience, strong MS Office skills, and a practical understanding of risk and regulatory requirements. The role includes an evening shift and offers comprehensive benefits and growth opportunities.

Qualifications

• 2–3 years of relevant experience.
• Proficiency with MS Word, Excel, PowerPoint.
• Knowledge of risk and regulatory requirements.
• Ability to multi-task in a fast-paced environment.
• Strong problem-solving and analytical skills.

Responsibilities

• Provide day-to-day delivery of operational, administrative, and servicing activities within ACH Production.
• Process service requests, transactions, and inquiries within SLAs.
• Analyze data and prepare regular and ad-hoc reports and dashboards.
• Collaborate with stakeholders to implement process improvements.

Job description

Bank of Montreal in Naperville, IL seeks a staff member to support ACH Production operations, handling deposits, payments, and related service tasks. You will analyze data, prepare reports, and collaborate with stakeholders to meet SLAs.

Ideal candidates have 2–3 years of experience, strong MS Office skills, and a practical understanding of risk and regulatory requirements. The role includes an evening shift and offers comprehensive benefits and growth opportunities.