ACH Operations Specialist Deposit Operations Pittsburgh, PA

TriState Capital Bank; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

TriState Capital Bank in Pittsburgh is looking for an ACH Operations Specialist to manage daily ACH processing and exceptions. Responsibilities include fraud monitoring, training new employees, and balancing General Ledger accounts. Ideal candidates should have at least 4 years of relevant experience, including 2 years in bank operations.

This position requires knowledge of ACH products and effective communication skills with clients and management.

Qualifications

• Minimum of 4 years experience, including 2 years in ACH operations.
• Demonstrated ability to communicate effectively with clients and management.

Responsibilities

• Manage daily ACH file processing windows and exceptions.
• Assist with fraud monitoring and client communication.
• Train new employees and support ACH Operations.

Skills

Knowledge of ACH products

Fraud monitoring

Communication skills

General Ledger understanding

Education

High School diploma or equivalent

Post-secondary education preferred

Job description

HOURS: 4 PM – 1 AM (Monday through Friday)

The ACH Operations Specialist manages the daily processing windows of ACH file processing. In addition, the ACH Operations Specialist manages all processing exceptions, batch and file suspensions, fraud monitoring, new employee training, ongoing client support, and troubleshooting. The ACH Operations Specialist also performs daily General Ledger reconciliation of Check, ACH, Wire, Debit Card, ICS, and other Miscellaneous accounts. The ACH Operations Specialist will maintain a solid understanding of ACH batch and file processing, ACH services and back-office processes, adequate understanding of the NACHA rules, General Ledger accounting.

ESSENTIAL FUNCTIONS OF THE POSITION:

• Assists the ACH Operations team lead on dailytasks
• Assist in the training of newemployees
• Manage ACH file processing windows and exceptionprocessing
• Manage transaction fraud monitoring and clientcommunication
• Assist the ACH Team Lead on all Fraud related activity, as it relates to funds retrieval, documentation, andreporting
• Manage General Ledger balancing for Check, ACH, Wire, Debit Card, andICS
• Responsible for covering late ACH window monitoring whenrequired
• Work closely with BSA, Risk and Compliance, Management, Sales, Deposit Operations, Treasury Operations, and Wire Operations.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School diploma or equivalent; post-secondary educationpreferred
• A minimum of 4 years of experience, including 2 years bank operations experience in an ACH operationsrole.

ESSENTIAL SKILLS AND ABILITIES:

• Demonstrated knowledge of all ACH products, systems, and relatedprocesses.
• Thorough understanding of transmission processing for ACH, and understanding filelayouts
• Understanding of Fraud monitoring and Fraudulent activity on ACHtransactions
• Understanding of General Ledger balancingprincipals
• Demonstrated ability to communicate effectively with clients, Management, staff, and supportvendors.
• Job may require additional hours of work during peak periods to meet servicelevels.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.