Senior Service Manager, Machine Division

HOLT Group; Longview (TX); On-site; USD 65,000 - 88,000; Full time

Job summary

The Service Manager- Truck role at HOLT Group in Longview, TX leads service operations in the Machine Division, sets production goals, trains staff, and ensures work aligns with department objectives, safety policies, and quality standards. The position emphasizes staff development, process improvement, and efficient shop management.

The successor will supervise technicians, monitor equipment and facilities, and drive Legendary Customer Service while managing expenses and maintaining fleet

Qualifications

• High school diploma or trade school required.
• Aerial lift and forklift certification required.
• 5–8 years of related work experience preferred.
• Strong mechanical and maintenance knowledge.

Responsibilities

• Hires, develops, and evaluates service personnel.
• Lead safety and quality initiatives in the shop.
• Plan, assign, and monitor service work and performance.
• Manage time records, reports, and shop operations.

Skills

Mechanical background

Equipment knowledge

Safety compliance (MSHA/OSHA/DOT)

Quality control

Teamwork & communication

Education

High school diploma or trade school diploma

Aerial lift & forklift certification

Job description

The Service Manager- Truck role at HOLT Group in Longview, TX leads service operations in the Machine Division, sets production goals, trains staff, and ensures work aligns with department objectives, safety policies, and quality standards. The position emphasizes staff development, process improvement, and efficient shop management.

The successor will supervise technicians, monitor equipment and facilities, and drive Legendary Customer Service while managing expenses and maintaining fleet