Senior Service Line Operations Director

Aurora Health Care; Sheboygan (WI); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Aurora Health Care seeks an experienced operations leader to direct clinical and administrative functions across assigned care locations, aligning service lines and enterprise priorities. The role focuses on improving access, capacity, growth, and consistency of care while partnering with service line leadership.

The position requires strong financial, analytical, and people leadership skills, with travel to multiple sites, and accountability for budgets, performance, and clinician engagement.

Qualifications

• Strategic thinking with ability to translate priorities into plans and measurable results.
• Strong operational leadership, execution, and performance improvement across complex healthcare environments.
• Financial, analytical and problem‑solving skills to identify risks and opportunities.
• Ability to lead through managers and drive results through coaching and accountability.
• Collaborative partnering with clinicians, executives, and cross‑functional teams.
• Executive presence with strong written and verbal communication.
• Commitment to diversity, equity, and inclusion in a high‑performing environment.

Responsibilities

• Directs clinical and administrative operations across assigned care locations.
• Exercises operational authority to establish plans, set expectations, and implement routines.
• Manages budgets, monitors performance, identifies risks, and directs corrective actions.
• Drives integration across care settings and specialties to improve access and growth.
• Monitors KPIs and leads responses to trends and location initiatives.

Skills

Strategic thinking

Operational leadership

Financial analysis

People leadership

Relationship building

Executive communication

Diversity & inclusion

Education

Bachelor's Degree in Healthcare or related field

Job description

Aurora Health Care seeks an experienced operations leader to direct clinical and administrative functions across assigned care locations, aligning service lines and enterprise priorities. The role focuses on improving access, capacity, growth, and consistency of care while partnering with service line leadership.

The position requires strong financial, analytical, and people leadership skills, with travel to multiple sites, and accountability for budgets, performance, and clinician engagement.