Strategic Service Line Operations Director

Hugh Chatham Memorial Hospital; Oak Brook (IL); On-site; USD 88,000 - 131,000; Full time

Job summary

Advocate Health in Oak Brook, IL seeks an Operations Leader to guide clinical and administrative operations across multiple care locations, ensuring alignment with service line priorities and enterprise goals.

You will partner with service line leaders to set plans, manage budgets, monitor KPIs, and drive improvements in access, quality, and patient experience while leading frontline managers and ensuring regulatory compliance.

Qualifications

• Bachelor’s degree required.
• Experience leading multi-site healthcare operations.
• Strong financial acumen and data-driven decision making.

Responsibilities

• Directs clinical and administrative operations across assigned care locations to ensure consistent execution of priorities.
• Exercises direct operational authority with service line leadership to establish plans and manage budgets.
• Monitors operational performance, identifies risks, and directs corrective actions to meet targets.
• Drives integration across care settings to improve access, capacity, growth, and consistency.
• Leads frontline managers through coaching, accountability, and performance management.

Skills

Strategic thinking

Operational leadership

Financial analysis

Team leadership

Communication

Collaboration

Change management

Education

Bachelor’s Degree in Healthcare or related field

Job description

Advocate Health in Oak Brook, IL seeks an Operations Leader to guide clinical and administrative operations across multiple care locations, ensuring alignment with service line priorities and enterprise goals.

You will partner with service line leaders to set plans, manage budgets, monitor KPIs, and drive improvements in access, quality, and patient experience while leading frontline managers and ensuring regulatory compliance.