Senior Service Leadership & Training Coach

Asbury Automotive Group; Sandy Springs (GA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

401k with company match

Health insurance

Job summary

Asbury Automotive Group is seeking a Senior Leadership Development Service Trainer to drive leadership excellence and team effectiveness across our service organization.

You will design and facilitate leadership development programs, coach service managers, and partner with store leaders to deliver improved guest experiences. The role requires strong facilitation, coaching and analytics to measure impact and inform program improvements.

Qualifications

• Experience in training or coaching leaders in a retail, guest-facing environment is preferred.
• Strong verbal and written communication skills are essential.
• Ability to moderate large groups while engaging audience.

Responsibilities

• Assist in the design and facilitation of leadership development training for current service managers and high potential fixed department candidates.
• Support guest-centric training program by providing training to Asbury team members.
• Assess impact of training by tracking metrics and propose improvements.
• Work with store management to identify improvement opportunities and enhance guest experience.

Skills

Verbal communication

Written communication

Coaching

Leadership training

Facilitation

Problem-solving

Microsoft Office

Tools

Microsoft Office

Job description

Asbury Automotive Group is seeking a Senior Leadership Development Service Trainer to drive leadership excellence and team effectiveness across our service organization.

You will design and facilitate leadership development programs, coach service managers, and partner with store leaders to deliver improved guest experiences. The role requires strong facilitation, coaching and analytics to measure impact and inform program improvements.