Senior Service Delivery Leader

Astreya Inc.; Fremont (CA); On-site; USD 108,000 - 180,000; Full time

Benefits offered by this job

Comprehensive medical and dental benefits

401k Plan

Tuition reimbursement

Paid time off (PTO)

Corporate wellness program

Job summary

A leading IT services company in California is seeking a Service Delivery Senior Manager to oversee client expectations and manage a diverse set of operational teams. Responsibilities include delivering high-profile IT projects, managing service delivery metrics, and developing strong leadership capabilities across teams. The ideal candidate has a Bachelor's degree and 8+ years of related experience. This position offers a competitive salary range of $108,000 to $180,000 with comprehensive benefits.

Qualifications

• 8+ years of related experience and/or training in IT.
• Proven track record of delivering complex IT projects.
• Strong business acumen with operational, technical, and financial oversight.

Responsibilities

• Provide leadership to diverse operations teams.
• Implement and report on service delivery metrics.
• Manage large complex projects to time and quality requirements.

Skills

Leadership

Multitasking

Communication

Organizational skills

Analytical skills

Technical knowledge of enterprise IT

Education

Bachelor’s degree (B.S/B.A)

Job description

A leading IT services company in California is seeking a Service Delivery Senior Manager to oversee client expectations and manage a diverse set of operational teams. Responsibilities include delivering high-profile IT projects, managing service delivery metrics, and developing strong leadership capabilities across teams. The ideal candidate has a Bachelor's degree and 8+ years of related experience. This position offers a competitive salary range of $108,000 to $180,000 with comprehensive benefits.