Senior Service Center Lead – Patient Care & Operations

Quipt Home Medical; Lincoln (NE); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability & Long Term Disb

Life Insurance

Generous PTO plan

Paid Holidays

401K match

Competitive Pay

Job summary

Quipt Home Medical in Lincoln, NE seeks a Service Center Supervisor to oversee daily operations, coordinate patient care, and lead a team of professionals in a fast-paced environment.

You will interview, hire, on-board, train, and evaluate staff, while ensuring adherence to insurance criteria, compliance, and safety protocols across the service center. Experience in healthcare admin is preferred.

Qualifications

• Excellent verbal and written communication
• Excellent organizational skills and attention to detail
• Strong analytical, problem-solving, and time management skills
• Strong interpersonal and leadership skills
• Ability to function well in a fast-paced, stressful environment
• Ability to delegate tasks and manage priorities
• Proven leadership experience in a related setting

Responsibilities

• Coordinate branch/department operations daily.
• Interview, hire, and train new team members.
• Oversee workflow and assist with performance evaluations.
• Coordinate patient care with patients, referral sources, and staff.
• Ensure understanding of insurance coverage criteria and services.
• Maintain infection control, safety, and compliance protocols.
• Monitor equipment availability and inventory controls.
• Liaise with leadership, sales, and procurement to improve service.

Skills

Verbal and written communication

Organizational skills

Analytical/problem solving

Leadership skills

Time management

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Job description

Quipt Home Medical in Lincoln, NE seeks a Service Center Supervisor to oversee daily operations, coordinate patient care, and lead a team of professionals in a fast-paced environment.

You will interview, hire, on-board, train, and evaluate staff, while ensuring adherence to insurance criteria, compliance, and safety protocols across the service center. Experience in healthcare admin is preferred.