Senior Service Advisor – Premium Auto Experience

YouTube; Honolulu (HI); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

The Garagisti in Hawaii is expanding its advisor team at our Spring branch. The Service Advisor will consult with clients about required work, review inspection photos/videos, and explain why services are necessary while coordinating with technicians and the shop to meet expectations.

This full-time role emphasizes sales and exceptional customer experience, with paid training and a comprehensive benefits package including 401(k) and health, dental, and vision coverage.

Qualifications

• Previous service advisor experience
• Dedicated learner
• Growth mindset
• Team player

Responsibilities

• Consult with clients about the work their car needs
• Review pictures and video from the inspection or diagnosis
• Explain to the client why work is necessary on their car
• Work with technicians to order the correct part
• Communicate with the shop and the client to ensure proper expectations are met

Skills

Sales orientation

Customer experience

Communication

Team player

Job description

The Garagisti in Hawaii is expanding its advisor team at our Spring branch. The Service Advisor will consult with clients about required work, review inspection photos/videos, and explain why services are necessary while coordinating with technicians and the shop to meet expectations.

This full-time role emphasizes sales and exceptional customer experience, with paid training and a comprehensive benefits package including 401(k) and health, dental, and vision coverage.