Senior Service Advisor & Assistant Manager - Growth Leader

River Oaks Chrysler Jeep Dodge Ram; Lansing (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

No-cost College Degree from Strayer

Paid Training

Employee Discounts

Growth Opportunities

Family Owned and Operated

Job summary

River Oaks Chrysler Dodge Jeep RAM is seeking a Senior Service Advisor/Assistant Service Manager to partner with the Service Director in driving team results and serving as a liaison to customers and technicians. The role focuses on presenting repair recommendations and maintaining top vehicle care through the service lane.

The opportunity includes an incentive-based pay structure, with a potential annual compensation range of $70,000 to $100,000+, reflecting performance and growth within a

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and utilize technology.
• Previous automotive service advisor/service manager experience.
• Chrysler Dodge Jeep RAM experience is a plus.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech savvy

Automotive service experience

Job description

River Oaks Chrysler Dodge Jeep RAM is seeking a Senior Service Advisor/Assistant Service Manager to partner with the Service Director in driving team results and serving as a liaison to customers and technicians. The role focuses on presenting repair recommendations and maintaining top vehicle care through the service lane.

The opportunity includes an incentive-based pay structure, with a potential annual compensation range of $70,000 to $100,000+, reflecting performance and growth within a