Senior Service Account Manager, UK Parcel Services

Vanderlande; United States; Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Bupa Medical Cover

YuLife Wellbeing membership

Pension with Aviva

Cycle to work scheme

Achievers recognition platform

Job summary

Vanderlande is seeking a Senior Service Account Manager – Distribution (UK) to lead service sales and account management for Parcel customers in the UK. The role focuses on securing new business from existing and new clients, managing lifecycle planning, and driving upgrades with a clear path toward sales leadership.

You will build strong relationships, coordinate with the UK Parcel Service Manager on negotiations, and guide cross-functional teams to deliver high-quality service solutions while

Qualifications

• Degree in Business Administration, Engineering, Logistics, or a comparable qualification.
• Proven years of experience in service sales/aftersales, ideally in logistics or technical services.
• Strong team player with the ability to build excellent rapport with customers.
• Excellent social, communication, and stakeholder management skills.
• Driven to win, results-oriented, and hands-on in approach.
• Strong problem-solving abilities and proactive mindset.
• Previous experience in Service Account Management is a plus.
• Preferred knowledge of the UK Parcel market and customer operations.

Responsibilities

• Secure new business from existing and new customers while managing service, upgrades, and lifecycle planning.
• Build long-term customer relationships and ensure service delivery meets expectations.
• Collaborate with Sales Manager to develop service solutions for new projects.
• Lead contract renewals and lifecycle strategies for UK Parcel services.
• Drive upgrades and enhancements for existing installations.
• Design service concepts for new sites (site-based or remote support).
• Lead full service sales cycle and coordinate with cross-functional teams.
• Maintain proactive relationships through meetings and site visits.

Skills

Team player

Communication skills

Stakeholder management

Results oriented

Problem solving

Education

Degree in Business Administration, Engineering, Logistics, or comparable

Job description

Vanderlande is seeking a Senior Service Account Manager – Distribution (UK) to lead service sales and account management for Parcel customers in the UK. The role focuses on securing new business from existing and new clients, managing lifecycle planning, and driving upgrades with a clear path toward sales leadership.

You will build strong relationships, coordinate with the UK Parcel Service Manager on negotiations, and guide cross-functional teams to deliver high-quality service solutions while