Senior Service Account Manager – HVAC & Mechanical Solutions

Iconmech; Charlotte (NC); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Health Insurance

Vision Insurance

401k with Discretionary Contributions

Paid Time Off

Job summary

A full-service mechanical contractor is seeking a Service Account Manager for their Charlotte, NC office. The ideal candidate should possess experience in the Mechanical/HVAC industry, build strong client relationships, and create competitive service proposals. Responsibilities include maintaining high customer satisfaction, estimating repair costs, and collaborating with clients and technicians. The role offers a salary range of $75,000 to $120,000 along with various benefits including health insurance and a discretionary bonus.

Qualifications

• Proven working experience in the Mechanical/HVAC industry.
• HVAC trade school or college degree is a plus.
• Knowledge of commercial HVAC equipment, piping systems, and sheet metal.
• Ability to build preventive maintenance agreements.
• Demonstrate confidence in their knowledge.

Responsibilities

• Maintain respect and support within the team.
• Create relationships with assigned accounts.
• Assist in estimating costs for HVAC and plumbing repairs.
• Collaborate with technicians to assess repair needs.
• Create high-quality estimates and proposals.

Skills

Mechanical/HVAC industry experience

Knowledge of commercial HVAC equipment

Ability to build maintenance agreements

Multi-tasking under deadlines

Confident in technical solutions

Active listening and probing

Education

HVAC trade school or college degree

Job description

A full-service mechanical contractor is seeking a Service Account Manager for their Charlotte, NC office. The ideal candidate should possess experience in the Mechanical/HVAC industry, build strong client relationships, and create competitive service proposals. Responsibilities include maintaining high customer satisfaction, estimating repair costs, and collaborating with clients and technicians. The role offers a salary range of $75,000 to $120,000 along with various benefits including health insurance and a discretionary bonus.