Senior Semiconductor Process Manager & Customer Lead

Insight Global; Boise (ID); On-site; USD 140,000 - 200,000; Full time

Job summary

Insight Global in Boise, Idaho is seeking a hands-on technical manager to lead a team of 3–5 Process Engineers, setting objectives, guiding staff, and providing technical leadership around semiconductor process equipment.

This role requires close collaboration with the engineering team, customer-site management, and the Japan-based parent company, including late-night meetings with Japan. The position balances technical leadership with strong customer service and people management.

Qualifications

• 4+ years in semiconductor process engineering
• Experience with ALD, CVD, diffusion or furnace processes
• Hands-on, customer-facing with strong communication
• Experience in semiconductor manufacturing (memory, NAND, DRAM, logic)
• Leadership experience managing engineers
• DOE and data analysis experience
• On-site Boise collaboration with Japan team
• Experience with equipment suppliers (AMAT/TEL/Lam/ASM)

Responsibilities

• Lead a team of 3–5 process engineers
• Balance customer service, technical work, and management
• Set objectives and provide technical direction
• Manage customer relationships and coordinate with Japan
• Ensure on-site operations in Boise

Skills

Process engineering

ALD

CVD

DOE

Data analysis

Leadership

Customer communication

On-site collaboration

Semiconductor manufacturing

Tools

AMAT

TEL

Lam

ASM

Job description

Insight Global in Boise, Idaho is seeking a hands-on technical manager to lead a team of 3–5 Process Engineers, setting objectives, guiding staff, and providing technical leadership around semiconductor process equipment.

This role requires close collaboration with the engineering team, customer-site management, and the Japan-based parent company, including late-night meetings with Japan. The position balances technical leadership with strong customer service and people management.