Senior Seller Experience Program Manager

OpenKrill; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Trace3 is seeking a Sr. Program Manager, Seller Experience, to own the end-to-end experience of our sellers and lead the systematic removal of friction across the sales process.

You will build and manage a seller listening program, translate insights into prioritized process and technology improvements, and drive adoption from analysis through documentation, training, and measurable business impact. You will partner with HR, IT, and Revenue leaders to accelerate ramp for new sellers, manage

Qualifications

• 7+ years in Sales Operations, Revenue Operations, Business Operations, Process Improvement, Sales Enablement, or related function.
• Leading enterprise programs from strategy through execution.
• Experience with structured feedback programs (advisory boards, surveys, VOC).
• Strong analytical and quantitative skills with ability to define baselines and metrics.

Responsibilities

• Own the end-to-end seller experience and remove friction across the sales process.
• Build and manage a seller listening program and translate insights into prioritized improvements.
• Drive adoption, training, and measurable business impact across Revenue Operations.
• Collaborate with HR, IT, and Revenue leaders on ramp acceleration and change management.

Skills

Process improvement

Data analysis

Cross-functional leadership

CRM systems

ERP systems

Stakeholder influence

Education

Bachelor’s degree

Advanced degree preferred

Tools

CRM

ERP

Sales enablement tools

Job description

Trace3 is seeking a Sr. Program Manager, Seller Experience, to own the end-to-end experience of our sellers and lead the systematic removal of friction across the sales process.

You will build and manage a seller listening program, translate insights into prioritized process and technology improvements, and drive adoption from analysis through documentation, training, and measurable business impact. You will partner with HR, IT, and Revenue leaders to accelerate ramp for new sellers, manage