Sr. Program Manager - Seller Experience (Fully Remote)

Trace3; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Trace3 is seeking a seasoned Sales Ops/Revenue Ops leader to own end-to-end seller enablement in the US. You will build a seller listening program, drive friction removal, and define KPIs to quantify value for leadership. Collaboration with HR, IT, and Sales ensures smooth onboarding and sustained adoption across enterprise programs.

The role emphasizes data-driven improvements, cross-functional influence, and scalable processes to enhance seller productivity and business outcomes.

Qualifications

• 7+ years in Sales Ops or Revenue Ops with 3 years leading enterprise programs.
• Strong analytical skills with experience in CRM, ERP, and enablement systems.
• Bachelor's degree required; advanced degree preferred.

Responsibilities

• Lead seller advisory board and gather feedback to measure satisfaction and monitor productivity.
• Drive continuous improvement initiatives, establish process documentation, and manage intake for seller-facing changes.
• Define KPIs, develop benchmarks, and communicate business value to leadership.
• Partner with HR, IT, and Sales Leadership to improve new seller ramp and enablement.
• Lead change management efforts to ensure successful adoption and sustained behavioral change.
• Influence cross-functional decisions as a seller advocate.

Skills

Analytical skills

Stakeholder management

Cross-functional collaboration

Change management

Education

Bachelor's degree required

Advanced degree preferred

Tools

CRM

ERP

Enablement systems

Job description

• Own the end-to-end experience of Trace3's sellers, leading systematic removal of friction across the sales process.
• Build and manage a seller listening program that identifies productivity barriers and translates insights into prioritized improvements.

Key Responsibilities:

• Lead seller advisory board and gather feedback to measure satisfaction and monitor productivity.
• Drive continuous improvement initiatives, establish process documentation, and manage intake for seller-facing changes.
• Define KPIs, develop benchmarks, and communicate business value to leadership.

Onboarding and Change:

• Partner with HR, IT, and Sales Leadership to improve new seller ramp and enablement.
• Lead change management efforts to ensure successful adoption and sustained behavioral change.
• Influence cross-functional decisions as a seller advocate.

Qualifications:

• Bachelor's degree required, advanced degree preferred.
• 7+ years in Sales Ops, Revenue Ops, or related, with 3 years leading enterprise programs.
• Strong analytical skills and experience with CRM, ERP, and enablement systems.

Trace3

Trace3 is a leading Transformative IT Authority providing technology solutions and consulting services. With over 1,200 employees across the US, their culture embodies a startup spirit with a scalable business, fostering growth and fun.